RDI brings its decades of e-commerce experience to bear on NCR Counterpoint

RDI is the most experienced e-commerce integrator in terms of numbers and platforms providing integration to retailers in the market today. Since 2002 RDi has served over 800 retailers connecting their retail management system to fifty plus different shopping cart platforms.


RDi has been working with NCR Counterpoint customers since 2008. In doing this it has become clear there is room to bring RDi’s unique tools and business model to bear, providing the same level of professional integration to NCR Counterpoint customers as it has to other retail management systems. RDi offers integration through its CPice tool kit to connect NCR Counterpoint to Magento and through Magento to Amazon.

CPice is an easy to use interface enabling retailers to quickly build and control the catalog navigation of one or more online channels. It allows the user to build their category structure and then drag and drop one or many products into one or more categories to sell on the site.


The integration dynamically updates the site with catalog changes along with bringing orders and customers down to NCR CounterPoint and returning order status and customer updates to the site.
In addition RDi takes the same hands on approach it does with other POS systems. Our integration products ensure you get the result you want.


Please contact us by EMAIL or call our sales line at 503-644-5301 ext 152.


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  • Enter items once in CounterPoint and have them available both in-store and the web.
  • Combined reporting showing all sales or broken out by channel.
  • Fulfill directly from CounterPoint using familiar sales order workflows.
  • Automatic site synchronization of product availability, pricing, orders, and customers.
  • Web customers added to CounterPoint (and matched if already existing).
  • Product catalog with unlimited hierarchy.
  • Item styles combined into web product with drop-downs to select attributes.
  • Multiple item images per product.
  • Product long descriptions.
  • Regular price and promotional sales price levels.
  • In-store and the web can use different item price levels.
  • Source locations – choose from which location(s) product quantities will be drawn.
  • Item availability – optionally disable items no longer in stock, or keep it for sale.
  • Pick up in store – optionally show store quantities and enable customers to reserve and purchase items in store.
  • Product catalog, availability, and pricing can vary by channel.
  • Web orders can have used defined prefix for easy identification.
  • Build and maintain the catalog navigation of your website including
  • Categories & Sub-category structure – unlimited levels
  • Bulk product assignments to categories & sub-categories through flexible filtering options
  • Set up long description fields through the use of a full html editor
  • Assign meta and product tags
  • Do word mapping to turn abbreviated data into e-commerce display ready data
  • Set exclude style or product flags
  • Set threshold level sell-to’s by product
  • Set Out of Stock Messaging
  • Dynamically maintain the available to sell number every minute
  • Dynamically update price changes to the site by manipulating prices in CounterPoint
  • Create new customers in CounterPoint from Web orders
  • Identify precious customers placing new orders
  • Create new orders in CounterPoint from orders taken online
  • Report separately or consolidate reporting for online sales and the stores in CounterPoint
  • Orders are imported with shipping method, shipping price, fees, taxes, pricing, discounts and tenders
  • If orders are to be fulfilled in CounterPoint create Sales Orders
  • If a retailers chooses to fulfill from the website or a third party shipping software connected to the site import orders as receipts into CounterPoint
  • For Sales Orders imported into CounterPoint , once shipped updates the order status on the website to Complete, auto-generates the shipped confirmation e-mail to the customer and captures the funds on the purchase.
  • Full end to end hand holding during implementation
  • No labor required on your web developer’s end to support the integration
  • Flexible mapping of data between CounterPoint and Magento – do the functions that make the most sense to you where you want to do them. You are not forced into a box
  • Full multiple image module
  • Pick up at store – find at store
  • Use Gift cards in store and online (Payment gateway dependent)
  • Gift registry add-on available
  • Returns processing
  • Partial shipments
  • Custom add-on module development available
  • Loyalty Points integration

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