Ticket

Submit a Support Ticket

RDi is committed to providing the highest levels of customer service and support. We understand that your time is valuable. The best way to get quick support is by submitting a ticket. Please take a moment to submit a support ticket. During normal business hours (8 a.m. – 5 p.m. Pacific Time), we will contact you within 24 hours of receiving your support ticket.

The more information you can provide in your support ticket the quicker the issue can be resolved.

  • If you have issues with products, please provide as much detail as possible about the product.
  • If you have issues with orders, please provide the order numbers.

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