NCR Counterpoint eCommerce Integration

Automatically Sync Counterpoint POS with eCommerce

Since 2002 RDi has served over 1,000 retailers connecting retail management POS systems to fifty plus different shopping cart platforms. RDi is the go-to integration provider for Counterpoint POS eCommerce integration. Since 2008, RDi has been delivering NCR Counterpoint eCommerce integrations to retailers around the globe. We are the leader in unifying brick-and-mortar operations with eCommerce channels. We support NCR Counterpoint POS e-commerce integration with leading platforms including Magento, WooCommerce, Sopify, BigCommerce and Amazon.

  • Make Counterpoint POS the hub of your online business
  • Connect Counterpoint with eCommerce, sync data, and automate manual processes
  • Automatically synchronize POS data between multiple store locations and website
  • Constant integration keeps inventory up to date both online and in-store
  • Full control over product data and Long and short descriptions and photos
  • Fulfill orders from webstore right inside your POS system
  • View information from systems like Shipstation in POS
  • NCR Counterpoint loyalty and gift card integration
  • Sync Counterpoint’s multiple price levels to website
  • Sync customers from website to NCR Counterpoint
  • Feed picked up order confirmations from NCR Counterpoint to Magento
  • Download online returns into NCR Counterpoint

NCR Counterpoint by RDiLooking for Counterpoint NRO Migration? We can help.

Our turn-key Counterpoint POS integration connects a merchants exiting website with POS, leveraging Counterpoints infrastructure. Sell online anywhere, anytime, on any device with a fully branded, mobile-ready storefront syncing with Counterpoint POS 24/7/365.

Over 1,000 POS eCommerce Integrations and Counting

RDi engine counterpoint

RDi’s “ICE” is the engine that powers Counterpoint POS e-commerce integration. Retail Dimension’s RD-ICE automatically synchronizes inventory between instore and online operations. ICE is an easy to use integration module enabling retailers to quickly build and control their product catalog on the web. Our drag and drop functionality enables you to build your category structure, add images and easily edit the web catalog.


The integration dynamically updates the site with catalog changes along, bringing orders and customers down to NCR Counterpoint, and returning order status and customer updates to the website. All automated on a schedule running 24/7/365.


Please contact us by EMAIL or call our sales line at 503-644-5301 ext 152.


reque a demo button

Counterpoint eCommerce Integration Features:

  • Enter items once in CounterPoint and have them available both in-store and the web.
  • Combined reporting showing all sales or broken out by channel.
  • Fulfill directly from CounterPoint using familiar sales order workflows.
  • Automatic site synchronization of product availability, pricing, orders, and customers.
  • Web customers added to CounterPoint (and matched if already existing).
  • Product catalog with unlimited hierarchy.
  • Item styles combined into web product with drop-downs to select attributes.
  • Multiple item images per product.
  • Product long descriptions.
  • Regular price and promotional sales price levels.
  • In-store and the web can use different item price levels.
  • Source locations – choose from which location(s) product quantities will be drawn.
  • Item availability – optionally disable items no longer in stock, or keep it for sale.
  • Pick up in store – optionally show store quantities and enable customers to reserve and purchase items in store.
  • Product catalog, availability, and pricing can vary by channel.
  • Web orders can have used defined prefix for easy identification.
  • Build and maintain the catalog navigation of your website including
  • Categories & Sub-category structure – unlimited levels
  • Bulk product assignments to categories & sub-categories through flexible filtering options
  • Set up long description fields through the use of a full html editor
  • Assign meta and product tags
  • Do word mapping to turn abbreviated data into e-commerce display ready data
  • Set exclude style or product flags
  • Set threshold level sell-to’s by product
  • Set Out of Stock Messaging
  • Dynamically maintain the available to sell number every minute
  • Dynamically update price changes to the site by manipulating prices in CounterPoint
  • Create new customers in CounterPoint from Web orders
  • Identify precious customers placing new orders
  • Create new orders in CounterPoint from orders taken online
  • Report separately or consolidate reporting for online sales and the stores in CounterPoint
  • Orders are imported with shipping method, shipping price, fees, taxes, pricing, discounts and tenders
  • If orders are to be fulfilled in CounterPoint create Sales Orders
  • If a retailers chooses to fulfill from the website or a third party shipping software connected to the site import orders as receipts into CounterPoint
  • For Sales Orders imported into CounterPoint , once shipped updates the order status on the website to Complete, auto-generates the shipped confirmation e-mail to the customer and captures the funds on the purchase.
  • Full end to end hand holding during implementation
  • No labor required on your web developer’s end to support the integration
  • Flexible mapping of data between CounterPoint and Magento – do the functions that make the most sense to you where you want to do them. You are not forced into a box
  • Full multiple image module
  • Pick up at store – find at store
  • Use Gift cards in store and online (Payment gateway dependent)
  • Gift registry add-on available
  • Returns processing
  • Partial shipments
  • Custom add-on module development available
  • Loyalty Points integration

reque a demo button

We know what makes online retailing tick – Every business needs unique solutions to meet the demands of today’s online shoppers and keep online and offline business operations running smoothly. With that in mind, we’ve created a robust integration engine to fit the needs of today’s specialty retailer.
Our list of integration features continues to grow. Contact us to uncover the power of our NCR Counterpoint eCommerce integration, schedule a discovery call, see a demo, get a quote including scope of work.