Retail Pro

RDI’s “ice” family of integration products integrates the most popular e-commerce platforms of the day to all currently released versions of Retail Pro. RDi’s integration products are designed to continuously give the Retail Pro retailer the best omni and multi channel experience available. This not only gives your customers a better experience but makes it easier and more cost effective to manage your entire business.




  • Retail Pro Alliance Partner
  • The Charter member of the Retail Pro Certified Development Partner Program
  • The preferred e-commerce choice of Retail Pro Business Partners

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RDice Integration overview

Retail Pro e-commerce offers a comprehensive solution for integrating Retail Pro with one or more online customer-driven sales channels. Its flexible design enables using some of the most powerful e-commerce platforms today to drive the front end sites, while Retail Pro drives the back end management.

Platforms supported: Magento, X-cart, Shopify, Prestashop, Amazon, Woo Commerce, many more



  • Enter items once in Retail Pro and have them available both in-store and the web.
  • Combined reporting showing all sales or broken out by channel.
  • Fulfill directly from Retail Pro using familiar sales order workflows.
  • Automatic site synchronization of product availability, pricing, orders, and customers.
  • Web customers added to Retail Pro (and matched if already existing).
  • Product catalog with unlimited hierarchy.
  • Item styles combined into web product with drop-downs to select attributes.
  • Multiple item images per product.
  • Product long descriptions.
  • Regular price and promotional sales price levels.
  • Retail Pro Price Manager can be used to control price level changes.
  • In-store and the web can use different item price levels.
  • Source locations – choose from which location(s) product quantities will be drawn.
  • Item availability – optionally disable items no longer in stock, or keep it for sale.
  • Pick up in store – optionally show store quantities and enable customers to reserve and purchase items in store.
  • Product catalog, availability, and pricing can vary by channel.
  • Web orders can have used defined prefix for easy identification.
  • Build and maintain the catalog navigation of your website including
  • Categories & Sub-category structure – unlimited levels
  • Bulk product assignments to categories & sub-categories through flexible filtering options
  • Set up long description fields through the use of a full html editor
  • Assign meta and product tags
  • Do word mapping to turn abbreviated data into e-commerce display ready data
  • Set exclude style or product flags
  • Set threshold level sell-to’s by product
  • Set Out of Stock Messaging
  • Dynamically maintain the available to sell number every minute
  • Dynamically update price changes to the site by manipulating prices in Retail Pro
  • Create new customers in Retail Pro from Web orders
  • Identify precious customers placing new orders
  • Create new orders in Retail Pro from orders taken online
  • Report separately or consolidate reporting for online sales and the stores in Retail Pro
  • Orders are imported with shipping method, shipping price, fees, taxes, pricing, discounts and tenders
  • If orders are to be fulfilled in Retail Pro create Sales Orders
  • If a retailers chooses to fulfill from the website or a third party shipping software connected to the site import orders as receipts into Retail Pro
  • For Sales Orders imported into Retail Pro, once shipped updates the order status on the website to Complete, auto-generates the shipped confirmation e-mail to the customer and captures the funds on the purchase.
  • Full end to end hand holding during implementation
  • No labor required on your web developer’s end to support the integration
  • Flexible mapping of data between Retail Pro and Magento – do the functions that make the most sense to you where you want to do them. You are not forced into a box
  • Full multiple image module
  • Pick up at store – find at store
  • Use Gift cards in store and online (Payment gateway dependent)
  • Gift registry add-on available
  • Returns processing
  • Partial shipments
  • Custom add-on module development available

RDi’s approach to integration is loosely coupled giving the retailer the greatest flexibility possible in keeping Retail Pro synchronized with their web platform.

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